Delivery:

All the items on our website are in stock (unless stated otherwise) and shipped either the same or the following day. Thus delivery within Australia should take 2 - 5 working days.

If an item received and is damaged or faulty, please notify us within 2 weeks of order date. Contact can be made either through the web site's contact page or by phoning Lisa on 0438080921. We will replace or refund any faulty products and reimburse you for the expense you incurred on posting the goods back to us. Please include written documentation as to what is wrong with the goods.
If you want to exchange an item for any other reason, you will be required to pay the freight and we should receive the goods back in the original condition.

Refunds and Exchanges are processed within 48 hours of receipt. Please make sure that your name, address and phone number is clearly indicated.

Postage and handling:

All postage and handling rates are clearly displayed prior to completing a transaction so that you are aware of the final cost incurred.
All items are sent through standard post. If you require registered or express post this can easily be organised by contacting Lisa through the contact us page on the web site or calling on 0438080921.